Once your order has been shipped, you will receive a tracking number via email. You can track your order using the link in our Track Your Order page

Yes. Each product page includes a detailed size guide. If you’re still unsure about your size, feel free to contact us and we’ll gladly help you find the right fit.

We offer a 30-day money-back guarantee, giving you up to 30 days after your order has been delivered to request a return.

Once your return has been received and inspected, refunds are processed within 10 business days and issued back to your original payment method.

For more information, please refer to our full
Return & Refund Policy

If your order arrives damaged, please contact us within 7 days of delivery. Simply email info@alysonandjames.com and include:

– Your order number

– Clear photos showing the damage

– A brief description of the issue

We will review your case and resolve it as quickly as possible. Thank you for choosing Camille & Michael.

We accept American Express, Visa, Mastercard, Apple Pay, Google Pay, Maestro and Discover, all processed securely with 128-bit SSL encryption for a safe checkout experience.

You can find more details in our Payment Policy

You can apply your discount code at checkout. Simply enter your code in the “Discount Code” field and click “Apply” to see the discount reflected in your total. If you experience any issues, feel free to contact us.

You may cancel your order within 15 minutes of placing it. After this period, the order will already be in processing and cannot be cancelled. You may still return the item after delivery, following our return process.

If your question has not been answered above, our customer support team will be happy to assist you.

Contact us here:

Contact page: Contact

Email: info@alysonandjames.com

Tel.: +1 7139198184

We aim to respond to your inquiries within 24 hours on business days (Monday–Friday).