Terms of Service
OVERVIEW
Welcome to Alyson & James. Throughout this website, the terms “we”, “us”, and “our” refer to Alyson & James. We operate this website and online store, including all associated information, content, features, tools, products, and services (collectively referred to as the “Services”), with the purpose of providing you, the customer, with a carefully curated and seamless online shopping experience. Our store is powered by Shopify, which enables us to offer, operate, and maintain these Services.
These Terms of Service, together with any policies referenced within them (collectively referred to as the “Terms”), define your legal rights and obligations when accessing or using our Services.
We strongly encourage you to read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.
By accessing, browsing, or otherwise using our Services, you agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree with these Terms or the Privacy Policy, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You also confirm that you have provided consent for any minor dependents to use the Services on devices that you own, purchase, or otherwise control.
In order to access certain features of the Services, including making purchases, you may be required to provide personal information such as your email address, billing address, shipping details, and payment information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree not to transfer, sell, assign, or license your account to any third party under any circumstances.
SECTION 2 - OUR PRODUCTS
We make every reasonable effort to display our products and services as accurately as possible within our online store. However, we cannot guarantee that your device’s display will accurately reflect the true color, texture, or appearance of the products.
You acknowledge that variations in display settings, lighting, and device configurations may affect how products appear.
We do not warrant that the quality or appearance of any product, service, or information purchased or obtained through the Services will meet your expectations or precisely match the descriptions displayed on our website.
All product descriptions, pricing, and availability are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the sale of products to any individual, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
By placing an order through our store, you are submitting an offer to purchase a product or service. We reserve the right to accept or reject any order at our sole discretion. An order is not considered accepted until we have confirmed acceptance and successfully processed your payment.
We must receive full payment authorization before an order is accepted.
It is your responsibility to review all order details carefully before completing your purchase. Once an order has been accepted and processed, we may not be able to accommodate any cancellation or modification requests.
If we decide not to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided at the time of purchase, including your email address, billing address, or phone number.
All purchases are subject to our Return & Refund Policy. You represent and warrant that all purchases are made for personal or household use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices, discounts, and promotional offers displayed on our website are subject to change without prior notice. The price applicable to your purchase will be the price in effect at the time your order is placed, as reflected in your order confirmation.
Unless explicitly stated otherwise, prices displayed on our website do not include applicable taxes, shipping fees, handling charges, customs duties, or import taxes.
Prices offered through our online store may differ from those offered in physical retail locations or by third-party sellers. From time to time, we may run promotional campaigns that are governed by separate terms and conditions. In the event of any inconsistency between promotional terms and these Terms of Service, the promotional terms will take precedence.
You agree to provide accurate, current, and complete billing and account information for all transactions. You also agree to update your information promptly when necessary, including your email address and payment details, to ensure successful transaction processing and communication.
You represent and warrant that you are authorized to use the payment method provided, that the information supplied is valid, and that all charges incurred will be honored by your payment provider. You agree to pay all charges associated with your order, including any applicable taxes and fees.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times provided are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or any circumstances beyond our control.
Once your order has been transferred to the shipping carrier, ownership and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content made available through our Services, including but not limited to text, images, graphics, logos, videos, audio, product descriptions, reviews, and overall design elements, is the property of Alyson & James, its affiliates, or its licensors, and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable right to access and use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, display, publish, or exploit any content without our prior written consent.
Nothing in these Terms grants you any ownership rights or licenses to our intellectual property or that of Shopify or any third party. Unauthorized use may result in legal action.
All trademarks, service marks, logos, and trade names associated with Alyson & James are the property of Alyson & James or its licensors. Shopify trademarks remain the property of Shopify, and all other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or features operated by third parties. These tools are made available without any guarantees, warranties, or conditions, and without any monitoring or control by us.
Your use of such tools is entirely at your own risk and discretion. It is your responsibility to review and accept the terms under which these tools are provided by third parties.
Any future tools or features introduced through the Services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or resources. We do not control, endorse, or assume responsibility for the content, accuracy, or practices of these third parties.
Accessing such websites is done entirely at your own risk. We recommend reviewing their terms and policies before engaging with them.
We are not liable for any damages or losses resulting from your interaction with third-party websites, products, or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which provides the platform that enables us to deliver our Services. However, all transactions are conducted directly between you and Alyson & James.
You acknowledge that Shopify is not responsible for any aspect of your transaction with us, including any issues related to products, delivery, or satisfaction.
You agree to release Shopify and its affiliates from any claims, damages, or liabilities arising from your use of our Services.
SECTION 10 - PRIVACY POLICY
All personal data collected through our Services is governed by our Privacy Policy. Shopify may also process certain data as part of its platform operations.
By using our Services, you acknowledge that you have read and understood these policies.
Your information may be shared with Shopify and third-party providers as necessary to operate the Services.
SECTION 11 - FEEDBACK
If you submit any feedback, suggestions, ideas, or other materials, you grant Alyson & James a perpetual, worldwide, royalty-free license to use, modify, reproduce, and distribute such content for any purpose.
You confirm that you have the rights to provide such content and that it does not violate any laws or third-party rights.
We are not obligated to maintain confidentiality, provide compensation, or respond to any submissions.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website may contain errors or inaccuracies, including those related to product descriptions, pricing, or availability.
We reserve the right to correct any such issues and to update or cancel orders if necessary, without prior notice.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms of Service. You agree that you will not use the Services, directly or indirectly, for any unlawful, fraudulent, or malicious purpose.
This includes, but is not limited to, violating any applicable local, national, or international laws or regulations, infringing upon or violating our intellectual property rights or the intellectual property rights of others, harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against any individual or group, or submitting false or misleading information.
You further agree not to use the Services to upload or transmit any viruses, malware, or other malicious code that could affect the functionality or operation of the Services or any related website. You may not engage in spamming, phishing, scraping, or collecting personal data of other users without their consent.
In addition, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us. You may not attempt to bypass, disable, or interfere with any security features of the Services.
We reserve the right to suspend, restrict, or terminate your access to the Services without prior notice if we determine, at our sole discretion, that you have violated any of these prohibited uses or any other provision of these Terms.
SECTION 14 - TERMINATION
We reserve the right to terminate, suspend, or restrict your access to the Services, or any part thereof, at any time and for any reason, without prior notice.
You agree that any termination of access may be carried out without liability to you or any third party. You also acknowledge that we may discontinue or modify the Services at any time without notice.
All obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement. This includes, but is not limited to, payment obligations, intellectual property provisions, disclaimers, limitations of liability, and indemnification clauses.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided through our Services is intended for general informational purposes only. While we strive to ensure accuracy, we do not guarantee that all information is complete, reliable, or up to date.
Any reliance on the information provided through the Services is at your own risk. We disclaim all liability for any reliance placed on such materials by you or any other user.
Except where expressly stated otherwise, all products and Services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free, nor do we guarantee that any defects will be corrected. Certain jurisdictions may not allow limitations on implied warranties, so some of the above disclaimers may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Alyson & James, along with its affiliates, directors, officers, employees, agents, contractors, service providers, licensors, and partners, as well as Shopify and its affiliates, shall not be held liable for any injury, loss, claim, or damages of any kind.
This includes, without limitation, any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages.
Such limitations apply regardless of whether the claim arises in contract, tort (including negligence), strict liability, or otherwise, and whether or not we have been advised of the possibility of such damages.
This limitation also applies to any damages resulting from your use of the Services or from any products purchased through the Services, as well as any errors or omissions in content or any loss or damage incurred as a result of using the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Alyson & James, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, losses, or expenses.
This includes reasonable legal fees arising out of or related to your breach of these Terms of Service, your violation of any applicable law or regulation, or your infringement of any third-party rights, including intellectual property rights.
We will make reasonable efforts to notify you of any such claim. However, failure to provide prompt notice will not relieve you of your obligations unless it materially affects your ability to defend the claim.
We reserve the right to assume control of the defense and settlement of any such claim at your expense. You agree to cooperate fully with us in the defense of such claims.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable under applicable law, that provision shall nevertheless be enforced to the maximum extent permitted.
Any unenforceable portion shall be considered severed from these Terms, and such determination shall not affect the validity or enforceability of any remaining provisions, which shall remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of Alyson & James to exercise or enforce any right or provision of these Terms of Service shall not be considered a waiver of such right or provision.
These Terms of Service, together with any policies or rules posted on our website, constitute the entire agreement between you and us and govern your use of the Services. They supersede any prior or contemporaneous agreements, communications, or proposals, whether written or oral.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms of Service without our prior written consent.
Any attempted assignment without such consent shall be null and void.
Alyson & James reserves the right to assign, transfer, or delegate these Terms of Service, or any of its rights and obligations, at any time without notice or consent.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of the United States and the state in which Alyson & James operates.
You agree that any disputes, claims, or legal proceedings arising out of or relating to these Terms shall be brought exclusively in the appropriate federal or state courts within that jurisdiction.
You hereby consent to the jurisdiction and venue of such courts.
SECTION 22 - HEADINGS
The headings used in these Terms of Service are included for convenience and reference only. They do not affect the interpretation, meaning, or scope of any provision within these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for updates.
Where required by applicable law, we will notify you of any material changes.
Your continued use of or access to the Services following the posting of any changes constitutes your acceptance of those changes.
Contact Information
Store Name: Alyson & James
Company Name: Baljo Limited
Company Registration number:
79462574
Registered Company Address:
Unit 7, 8/F, Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong
Warehouse Address:
16501, Erie,
Pennsylvania,
United States
Phone Number: +1 8142102303
Email Address: info@alysonandjames.com
Customer Support Available Hours
Operating Hours (Monday to Friday):
09:00 AM to 06:00 PM
(Eastern Time, ET)
Operating Hours (Saturday to Sunday):
11:00 AM – 04:00 PM
(Eastern Time, ET)
We aim to respond to all inquiries within 24 hours.